Privacy Policy Effective Date: August 7, 2026 Flock Away LLC ("we," "us," or "our") operates the Flock-Away home watch and property management service. This Privacy Policy explains how we collect, use, and protect your personal information. 1. Information We Collect We collect personal information you provide directly, including: • Full name • Property address • Phone numbers (primary and secondary) • Email address • Billing address • Emergency contact information • Property details (door codes, security codes, thermostat preferences, vehicle information) • Payment information processed through Stripe 2. How We Use Your Information We use your information to: • Provide home watch and property management services • Schedule and perform property inspections • Communicate with you about your property • Process payments • Maintain service records • Respond to your requests or emergencies 3. Information Sharing We do not share, sell, rent, or provide your mobile phone number or text messaging originator opt-in data and consent to any third parties or affiliates for marketing or promotional purposes. Mobile information is used solely to deliver the service-related messages you consented to receive. 4. Data Retention We keep your information as long as your account is active. After approximately nine months of inactivity, we move your records to an inactive folder. 5. Your Rights You may request to access, correct, or delete your personal information at any time by contacting us via phone, text, email, or mail. 6. Data Security We take reasonable measures to protect your information. In the event of a data breach, we will notify affected clients directly. 7. Contact Us If you have questions or concerns about this Privacy Policy, contact Flock Away LLC: Phone: 239-738-1513 Email: Mail: Flock Away LLC, Fort Myers, Florida 8. Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.